02:00 — another idea, another tab open Communications strategy and architecture

You have the ideas.
We build the strategy.

It's 2am and another content idea has you reaching for your phone. Reels, posts, a new campaign, a different angle, you've got no shortage of them. What you don't have is a clear steer on which ones are worth your time, and which are quietly costing you hours you could be spending on the part of the business that actually makes money.

We build the strategy that tells you where your time goes. So the ideas stop keeping you up at night, and start working for the business instead.

14 years
Across communications, media and engagement
100,000s
Reached through statewide communications projects
10,000 clients
Carried through a single business rebrand
Does this sound familiar

Two ways success without strategy shows up.

Reach without revenue

Your content performs, your sales don't move

The posts get seen. Engagement looks healthy, comments come in, the numbers tick up. None of it is turning into enquiries, and none of the enquiries are turning into sales. Something between the content and the register isn't connected.

"We're getting attention. It's not turning into anything."

A win that isn't yours

Good content, wrong goal

A post takes off. Shares, comments, reach, all the signs of a hit. Look closer and it has little to do with what the business is actually trying to achieve. The win is real. It's just not building toward anything.

"That post did numbers. I'm still not sure what it did for the business."

Ideas and reach were never the bottleneck. Strategy is what connects them to revenue. Building that architecture is what we do together.

Our process

A clear path from ideas to architecture

Our LEARN process keeps the work simple and focused. Three clear steps, built around your business and not a template.

01

Learn and evaluate

You complete an intake form and we dive into your communications problem and key issue together.

02

Action

You walk away with a clear plan, assets and direction, and I stay in touch as you work through it.

03

Review and next steps

At the end of our engagement we review the work together and determine our next steps.

Honest fit

Who this is for, and who it isn't

Being upfront saves us both time. Here is who tends to get the most out of working together.

A good fit if you are

  • A business owner or leader with the authority to act on a real communications decision.
  • Have plenty of ideas about marketing and communications, but no clear strategy connecting them to revenue.
  • Looking for a partner to think it through with, not a vendor to hand it off to.

Probably not yet if you

  • Want a one-off press release with no interest in the bigger picture.
  • Are after the cheapest option rather than the right one.
  • Aren't ready to be honest about what's actually going on inside the business.
Engagement options

Three ways to work together

Each one built around a different stage of strategic communications work. Pick the one that fits where you are right now.

01 — Communications Audit

Get an honest read

30 days
$1,000/month
  • Initial 1:1 to identify your business' key change and challenge
  • In-depth breakdown of your current communications strategy
  • Report identifying strengths, weaknesses, opportunities and threats
  • Actionable recommendations you can implement straight away

For owners who sense their marketing and communications aren't working as a strategy, and want an honest read on where the gaps are.

03 — Whole of Business Strategy

Build the full architecture

120 days
$5,000/month
  • Everything in the Communications Audit
  • Fortnightly 1:1s throughout the engagement
  • Direct access via online messaging
  • Full library of communications templates developed over 14 years

For owners ready to put a full communications architecture in place across the business and see it through end to end.

Not sure which one fits? Let's work it out together on a free introductory call.

Book a free introductory call
Who you'd be working with

Fourteen years building communications that move the numbers.

I'm Elliott, and Connexion Consulting is my independent practice in strategic communications. I've spent 14 years across communications, media and engagement, specialising in communications strategy, change management and business rebrands.

I've led organisations through major communications transformations. One example: a rebrand carrying 100 employees and 10,000 clients, kept aligned end to end. I've also rebuilt communications delivery so teams produce more targeted output with less work.

You engage me as an equal partner who works alongside you. Not a contractor, not a subordinate. Someone in your corner who will tell you the truth early.

Elliott Richardson, Founder
Earnest

I mean what I say, and I say what I think you need to hear.

Honest

No overselling and no promises I can't keep.

Upfront

Risks and concerns get raised early, not buried.

Let's talk about your strategy

Start with a straightforward conversation. We'll talk through what you're working on, where the strategy gap is, and whether working together makes sense. No pressure either way.

Book a conversation

A real discussion about your business, not a sales pitch.